Shipping
For all orders the following rates apply :
Belgium, France, United Kingdom, Germany, Netherlands, Luxembourg FREE
Rest of the EU + Norway and Iceland 10 EUR
Rest of the world 15 EUR
At this time, we only offer standard delivery.
When ordering outside the EU (European Union) duties and local custom fees may apply. Please contact your local customs office for further information.
Please note we do not refund shipping fees.
Returns
Brak accepts worldwide returns within 30 days.
Returns can be made within 30 days of receiving the delivery (return must be shipped by day 30). The package may be opened upon receipt but all items must be returned unused (in the same condition as when received). All original packaging must also be returned unused. Items returned after 30 days of receiving the delivery will be sent back to the customer. Please note we do not refund shipping fees.
The return must be shipped to the following address:
Av. de Haveskercke 55
1190 Forest
BELGIUM
We process returns within 5 working days of receiving them unless we need more information from you. Please note that your return may be affected during peak periods (e.g. holidays, sale and new releases).
If you have any comments or queries, feel free to reach us.